FAQAnswers to the most commonly asked questions regarding counseling services
How do I set up an appointment?
There are several ways to schedule an appointment, so you can choose the option that’s easiest for you.
You can call me at 404.590.6005. I do my best to answer phone calls, but if you get my voicemail that means I’m either in session or simply away from the phone. Please feel free to leave a message on my confidential voicemail, and I will return your call as soon as possible.
Send me an email at Lauren@revivecounseling.com
You can also contact me through my online form.
If you have any questions, just ask! I’m here to help. I sincerely look forward to hearing from you!
What days are you available to see clients?
Having recently returned from maternity leave, I am currently in the office on Tuesdays and Wednesdays with appointments available from 11am – 7pm.
Please keep in mind that the later appointments tend to book quickly and may need to be scheduled in advance.
Feel free to contact me with any questions about my office hours and availability.
What are your rates?
Counseling sessions are 50-minutes in length and cost $130 per session. Acceptable forms of payment include check, cash and all major credit and debit cards, as well as HSA cards. There is a $5 discount for those who opt to pay with check or cash.
Do you take my insurance?
I do not accept insurance as a form of payment. However, I can offer a statement for reimbursement (also called a Superbill) for you to submit to your insurance provider for out-of-network counseling services. Should you choose to use your insurance to pay for your counseling, I am required to give you a diagnostic code that will go on your permanent medical record.
Please contact your insurance provider to make sure your policy includes out-of-network counseling services.
Most insurance companies do not pay for couples counseling as they do not see relationship struggles as a medical problem. And I agree – relationship issues are not medical problems. This is why I do not accept insurance directly, nor do I provide statements of reimbursement for couples counseling or premarital counseling.
What if I need to cancel my appointment?
If you need to cancel your appointment, please do so at least 48 hours in advance of your scheduled session time. You will be responsible for the full fee and charged for the time reserved when cancellations are received less than 48 hours in advance.
Will my sessions be confidential?
Yes. Confidentiality is a key component of the counseling relationship, allowing you a safe place to work through personal issues. Your right to confidentiality will be carefully maintained and will not be disclosed without your written permission, except in cases of possible harm to yourself or others (especially children or the elderly) or a criminal court subpoena.
Please note that in couples counseling I do not agree to keep secrets. Information revealed in any context may be discussed either partner.
Shouldn't I be able to handle this by myself? Does seeing a therapist mean I'm weak or flawed?
Therapy has gotten a bad rap over the years. In a society that tells us we need to “have it all” while appearing to “have it all together”, asking for help can be difficult. I urge my clients to view therapy as a healthy way to invest in themselves and their relationships, just as one might invest into a 401k or a college education to be better equipped for the future. Therapy is no different. It is a choice to make a proactive change in order to better yourself, your life and your relationships. Therapy is an investment in yourself that allows you to heal from past wounds, grow into the person you aspire to be and thrive in your life and relationships.