Common Questions

Answers to the most commonly asked questions regarding counseling services

How much do counseling sessions cost?

In-office counseling sessions are 50-55 minutes in length and cost $145 per session. Acceptable forms of payment include check, cash, credit/debit cards. I can also accept your HSA or FSA cards. There is a $5 discount for those who choose to pay with cash (please bring correct change).

Online/video counseling sessions are 50 minutes and also cost $145 per session. These sessions must be paid for with a card at the beginning of the session.

I offer longer sessions when appropriate and based on availability.

If you have questions about my fees, please contact me at 404-590-6005,, or through my contact form.


When are you available for sessions?

I am currently in the office on Tuesdays and Wednesdays with appointments available from 11am – 7pm.

Please keep in mind that the later appointments tend to book quickly and may need to be scheduled in advance. Feel free to contact me with any questions about my office hours and availability.


Do you take my insurance?

I do not accept insurance, nor am I on any insurance panels. However, if you would like to access your “out of network” benefits, I can provide you with a Statement for Reimbursement form (also called a Superbill) for you to submit to your insurance company for possible reimbursement. I have had many clients receive at least partial reimbursement for the cost of the sessions this way. A word of warning though: In order to do this, I am required by insurance companies to give you a “Diagnosis Code” which will become part of your permanent medical record.

Please contact your insurance provider to make sure your policy includes out of network mental health providers and counseling services.


How do I set up an appointment?

There are several ways to schedule an appointment, so you can choose the option that’s easiest for you.

You can send me message through my contact form or email me at

You can call me at 404.590.6005. I do my best to answer phone calls, but if you get my voicemail that means I’m either in session or simply away from the phone. Please feel free to leave a message on my confidential voicemail, and I will return your call as soon as possible.

If you are a current client, you can make an appointment through my secure online portal.


What if I need to move or cancel my appointment?

I understand that things come up, so you can cancel or reschedule your appointment with at least 48 hours notice. If it’s less than 48 hours notice, you will be charged for the appointment.


Does what we talk about remain confidential?

Absolutely. Confidentiality is essential to the counseling relationship, allowing you a safe place to work through personal issues. Your right to confidentiality will be carefully maintained and will not be disclosed without your written permission, except in cases of possible harm to yourself or others (especially children or the elderly) or a criminal court subpoena.


My spouse and I have worked with you as a couple. Do you still work with couples? Will you see us again?

While I have shifted my focus to work with women, I will gladly continue to work with couples with whom I have an existing relationship. For new clients interested in couples counseling, I am happy to refer you to some wonderful couples therapists who I know and trust.


What if I’m not a Christian or even a spiritual person? Will you still be a good fit for me?

I welcome and enjoy working with clients of different ethnic and religious backgrounds. As a Christian myself, I specialize in counseling from a Christian perspective. I do, however, consider myself to be faith sensitive, meaning I take the lead from my client on whether she would like to integrate faith into her counseling process. I welcome each client to discuss her beliefs in whatever way she feels comfortable, and I will meet her where ever she is in her own journey.


If you have any questions, just ask!  I sincerely look forward to hearing from you!

Contact Lauren Today To Schedule An Appointment